Frequently Asked Questions

  • We provide outpatient mental health care, including therapy and psychiatric medication management. Our team supports emotional, behavioral, and mental health needs with care that is personalized, collaborative, and compassionate.

  • We work with individuals and families across the lifespan, including children, adolescents, and adults. We commonly support concerns such as anxiety, depression, mood challenges, trauma, stress, life transitions, and emotional regulation difficulties.

    If you’re unsure whether we’re the right fit, we’re happy to help you figure that out.

  • Our therapists use evidence-based, trauma-informed, and developmentally appropriate approaches, including:

    • Cognitive Behavioral Therapy (CBT)

    • Dialectical Behavior Therapy (DBT)

    • Eye Movement Desensitization and Reprocessing (EMDR)

    • Play Therapy

    • Acceptance and Commitment Therapy (ACT)

    • Attachment-based and trauma-informed approaches

    Your therapist will work collaboratively with you to determine which approaches best support your goals and needs.

  • That’s completely okay. During your first appointment, we’ll talk through what’s bringing you in and help determine the best next steps together.

    You don’t need to have everything figured out before reaching out.

  • Therapy sessions typically last 30–60 minutes, depending on the type of session. Medication management appointments vary based on whether it is an initial evaluation or a follow-up visit.


  • A superbill is a detailed receipt you can submit to your insurance company if you have out-of-network benefits.

    How it works:

    1. You pay for your session at the time of service.

    2. We provide a superbill upon request.

    3. You submit the superbill to your insurance company.

    4. Your insurance may reimburse you directly based on your plan.

    Reimbursement is not guaranteed and depends on your specific benefits.

  • We are committed to providing care that is respectful, inclusive, and accessible.

    Our office is located in a historic building, which may limit certain structural modifications. However, we are happy to explore reasonable accommodations, including:

    • Telehealth appointments

    • Modified scheduling

    • Alternative methods of communication

    • Other individualized accommodations when possible

    If you have accessibility needs or concerns, please contact us at info@emberlycare.com or 410-774-6568 prior to your appointment so we can work together to find the best option for you.

  • You’re not alone—and you’re welcome here. We believe mental health care should feel human, collaborative, and safe. If something isn’t working, we encourage open communication so we can adjust together.

  • Yes. We accept BCBS plans and Medicaid plans. Coverage and benefits vary by plan, so we recommend confirming your benefits with your insurance provider prior to your first appointment.

    If we are out of network with your plan, we can provide superbills for possible reimbursement.

  • Yes. We offer therapy services as well as psychiatric medication management. Some clients engage in one service, while others benefit from a combination of both. Care is always individualized and coordinated when appropriate.

  • No referral is required. You can contact us directly to get started.

  • Yes. We offer both in-person and telehealth appointments, depending on provider availability and your preference.

    In-person appointments are held at:

    305 North Division St., Suite 4

    Salisbury, MD 21801

    Telehealth appointments allow you to receive care from the comfort of your home.

  • Therapy Services

    • Initial Intake (60 min): $220

    • Individual Therapy (16–37 min): $80

    • Individual Therapy (38–52 min): $150

    • Extended Individual Therapy (53+ min): $180 (private pay only)

    • Crisis Session (60 min): $200

    • Session Without Client Present (26+ min): $150

    • Couples / Family Therapy (26+ min): $200

    • Group Therapy: $60

    Additional interactive complexity services may apply when clinically appropriate.

    Medication Management / Psychiatry Services

    • Psychiatric Intake: $350

    • Medication Follow-Up (Low Complexity, 15–25 min): $125

    • Medication Follow-Up (Moderate Complexity, 25–40 min): $140

    • Medication Follow-Up (High Complexity, 40–60 min): $165

  • We understand that life happens. We ask for at least 24 hours’ notice for cancellations or reschedules. Late cancellations and no-shows are subject to a fee.

  • Yes. All services are confidential and follow HIPAA guidelines, with limited exceptions required by law, such as safety concerns.

    Click here for our Privacy Practices Policy.

  • You can get started by contacting us at info@emberlycare.com or by phone at 410-774-6568. Our team will guide you through scheduling, paperwork, and next steps.